SHARED VALUES - SHARED SUCCESS
RESPONSIBILITY
We take responsibility for the success of our customers and business partners. Accordingly, we act carefully, conscientiously, and with personal accountability.
Integrity and Diligence
Ethical and honest conduct, as well as careful compliance with relevant laws and regulations, are a matter of course for us. Even when it is difficult or complicated, we do the right thing. We avoid conflicts of interest that could influence our decisions, or disclose them and seek appropriate solutions.
Transparency
We communicate honestly and clearly with our colleagues, customers, suppliers, and other relevant groups. In doing so, we do not make any false or misleading statements and do not conceal relevant information. In our communication, we comply with applicable regulatory and official requirements.
Sustainability
We align our business actions with long-term and sustainable objectives. In doing so, we take calculated risks.
Personal Accountability
We promote a culture of personal accountability, in which every employee knows their roles and responsibilities, and actively contributes to achieving shared goals. We support each other, provide constructive feedback, and recognize achievements. We take responsibility for our personal and professional development, and make use of the opportunities the company offers.
OPENNESS
We live a culture of openness, shaped by honesty and respect – for a relationship of trust within flat hierarchies.
Independence and Neutrality
In our activities, we act independently and neutrally. We are not guided by personal interests or external pressure, and make our decisions based on facts.
Openness to Culture, Technology, and the Market
We are open to new cultural influences, technological developments, and market opportunities. We respect and value the diversity of our employees, partners, and customers, as well as their different perspectives, experiences, and skills. That is why we promote exchanges of knowledge and collaboration across national and business unit boundaries.
Flexibility
We are a diversified company that is not tied to specific product groups or markets. Our unwavering focus on the requirements of our target markets strengthens our capability to continuously offer new, customized products and services to our customers.
Innovation and Diversity
With new ideas, we create innovative solutions and services in diverse markets to benefit our business partners, and rise to the challenges of competition in all business areas. We take advantage of digitalization to optimize our processes and develop new business models. We are open to new perspectives and ideas that help us achieve our goals and provide added value to our customers.
Ability to Accept Criticism and Learn
We support our employees and grow alongside them. Through continuous learning and personal commitment, we can meet the challenges of the markets. We own up to our mistakes and learn from them. In doing so, we seek out the causes and improve our way of working.
LOYALTY
We are personally loyal and reliable. We stand by our customers and partners, even when things get difficult.
Confidentiality
We protect the information entrusted to us in the course of our activities. No confidential data or trade secrets are shared with third parties without the necessary consent.
Equality
Justice and fairness shape the relationship between the company and its employees. We treat all employees equally, regardless of their position or where they are in the hierarchy. We consider the individual circumstances and needs of every individual.
Furthermore, we promote diversity and inclusion within our organization. We treat all people equally, regardless of gender, age, origin, religion, disability, or sexual orientation. Career opportunities within the company are granted based solely on competence, regardless of these characteristics.
Respect and Dignity
We treat our colleagues, customers, and other relevant groups in the business environment with respect and dignity. This means, among other things, that we recognize and value the individual differences of our employees, customers, and partners.
Partnership
Our relationship with business partners is characterized by trust, openness, and honest cooperation. To understand and meet the needs and expectations of all parties involved, we maintain regular and constructive dialogue. The opinions and contributions of our partners are important to us, and we recognize their achievements. Our partnerships are designed to be long-term.
Reliability
We keep our promises. We know that our business partners and colleagues expect reliability from us and we expect the same in return.
DETERMINATION
We want to help shape the future. In addition to our entrepreneurial know-how, we possess the necessary determination and perseverance to do so.
Goal Orientation
Clearly defined goals are a crucial prerequisite for our company’s success. These goals are in line with our values and our Code of Conduct. Our employees are familiar with these goals and align their actions accordingly. We work together as a team to achieve common objectives and learn from each other.
Perseverance
We pursue our defined goals with determination, even when faced with obstacles and challenges. We do not give up, but instead look for creative solutions and alternative paths. Patience and confidence in our abilities distinguish us.
Willingness to Perform
We set high standards for ourselves and our work. To continuously improve our performance, we measure and review our results. We reward outstanding achievements and celebrate our shared successes.
Entrepreneurial Spirit and Creative Drive
We make our decisions driven by an entrepreneurial spirit of creativity and actively shape our business environment. In doing so, we are open to new ideas that offer added value for our customers and partners.
CORPORATE RESPONSIBILITY
Amfori
Member of amfori.
amfori is a global business association driving sustainable trade and supporting our ESG due diligence efforts to improve the Environmental, Social, and Governance performance of our supply chain. Being a member of amfori shows that we act for a more sustainable supply chain.
amfori leverages decades of expertise and close collaboration with more than 2400 member companies as well as auditing companies, suppliers, producers, factories, and other stakeholders such as policymakers. Representing a diverse array of industries in over 50 countries, that cover trade streams in over 100 countries, amfori continues to have a positive impact on fostering sustainable trade.
DICO – Deutsches Institut für Compliance e.V.
Since its foundation in 2012, DICO - Deutsches Institut für Compliance e.V. has been pursuing the goal of setting and further developing standards for compliance practice with its more than 1,000 members, most of whom are companies.
CODE OF CONDUCT
Our organisation has a Code of Conduct which has been drawn up together with internal and external stakeholders. The Works Council is actively involved in this. Compliance with the Code of Conduct is monitored.
UN GUIDING PRINCIPLES ON BUSINESS AND HUMAN RIGHTS
We pledge ourselves to follow the UN Guiding Principles on Business and Human Rights in the Melchers Group.
STAFF ACTIVITIES
In our role as employer, we lend our support to the initiatives of our employees. This support includes in-house sports activities, corporate challenge races, membership of sports studios, and daily cycle commutes. We are of course engaged in training programs and are involved in the "One Day Trainee" initiative of the Junior Chamber International as well as the training of Energy Scouts by the Chamber of Commerce. In addition, we promote and support numerous spheres of activity in which our employees are active.
CERTIFICATIONS
We attach major importance to compliance with product specifications, embargo requirements and other sanctions, as well as the increasing volume of regulations. Our efforts to achieve the goals are backed up by certifications in the different sectors.
